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The AI Operator Starter Checklist

The first moves to put an AI operator layer under your business — the docs-first method distilled to a list you can work down today. Print it, or save the page as a PDF (⌘/Ctrl + P).

01

Set your truth layer (do this first)

  • Write one plain-text file: what the business is, what's true right now, what's off-limits.
  • Make it the tiebreaker — when two docs disagree, this file wins.
  • Rule: facts are things you confirm, never things an agent infers.
02

Document one weekly workflow

  • Pick a task you do often, hate, and can describe (a report, an onboarding, a content batch).
  • Write the steps in plain English — as if for a smart new hire who's never seen your business.
  • Have an agent execute the doc, not 'figure it out'. Watch it run twice without you touching it.
03

Stop the intake leak

  • Guarantee a first response inside 5 minutes — automated, not heroic.
  • Free tier today: missed-call auto-text + form auto-reply + a 6-column tracking sheet.
  • When volume demands it: an honest AI receptionist that answers 24/7 and books the slot.
  • Every automated caller experience gets a human escape hatch.
04

If you do cold outreach

  • Authenticate the domain (SPF, DKIM, DMARC) before a single send.
  • Send from a separate domain — never your primary business email.
  • Warm up 2–4 weeks before touching a cold list. Keep daily volume modest.
  • First email: plain text, no links, 3–4 sentences, one low-friction ask.
05

Verify before you trust

  • Gate anything touching money, customers, or the public behind a check.
  • Confirm the claim against reality — the file exists, the link returns 200, the number is real.
  • Speed without verification isn't leverage; it's a faster way to be wrong.

When you want the full build

Skip the trial and error

This checklist is the map. When you're ready for the turn-by-turn — the exact stack, scripts, and templates — these are the documented versions of what we run.

More field notes in the Operator Journal.