Free · 13 pages
The Operator Field Kit
Six production prompts printed in full, the five-step operator setup with a pass/fail test on every step, and nine rules from our own failure log. Part One is on this page, free to read with no email. The PDF carries all three parts.
Free · 13 pages · no upsell inside
Send me the Field Kit
Six production prompts, the five-step operator setup, and nine rules from our own failure log.
- 6 complete prompts — printed in full, not previews
- The five-step setup, each step with a pass/fail test
- 9 rules from the failure log that produced them
The kit, then the occasional operator note. One click unsubscribes and we never sell the address.
Part One · free to read here
The Five-Step Operator Setup
01
Set your truth layer (do this first)
- Write one plain-text file: what the business is, what's true right now, what's off-limits.
- Make it the tiebreaker — when two docs disagree, this file wins.
- Rule: facts are things you confirm, never things an agent infers.
02
Document one weekly workflow
- Pick a task you do often, hate, and can describe (a report, an onboarding, a content batch).
- Write the steps in plain English — as if for a smart new hire who's never seen your business.
- Have an agent execute the doc, not 'figure it out'. Watch it run twice without you touching it.
03
Stop the intake leak
- Guarantee a first response inside 5 minutes — automated, not heroic.
- Free tier today: missed-call auto-text + form auto-reply + a 6-column tracking sheet.
- When volume demands it: an honest AI receptionist that answers 24/7 and books the slot.
- Every automated caller experience gets a human escape hatch.
04
If you do cold outreach
- Authenticate the domain (SPF, DKIM, DMARC) before a single send.
- Send from a separate domain — never your primary business email.
- Warm up 2–4 weeks before touching a cold list. Keep daily volume modest.
- First email: plain text, no links, 3–4 sentences, one low-friction ask.
05
Verify before you trust
- Gate anything touching money, customers, or the public behind a check.
- Confirm the claim against reality — the file exists, the link returns 200, the number is real.
- Speed without verification isn't leverage; it's a faster way to be wrong.
When you want the full build
Skip the trial and error
The kit is the map. When you're ready for the turn-by-turn — the exact stack, scripts, and templates — these are the documented versions of what we run.
More field notes in the Operator Journal.